Aria
Ask Aria, any time
Aria is our AI support assistant. It answers platform and AML questions in seconds, day or night, and hands you over to our team when you’d rather talk to a person.
Support
Support that actually picks up.
A real person in Australia by phone, chat or email, on every plan. And Aria, our AI support assistant, any time of day.
What agencies say about our support
Impeccable support with ultra-fast response rates.
The support has been incredible and the platform is so easy I set it up in an afternoon.
We were a week out with nothing in place and no one returning our calls. AML Assured had us live the next day.
Help when you need it. From people who know real estate.
People
A real person, usually within the hour
Phone, chat or email, Monday to Friday in business hours. Our median response time is under an hour, and you’ll always get our team here in Australia.
Set-up
Set up on a call, in about 20 minutes
Starting fresh or switching providers, we set you up on a call with a real person. Most agencies send their first live check within the hour.
Frequently asked questions
Our team is available by phone, chat and email Monday to Friday, in business hours. Aria, our AI support assistant, is available 24/7.
Our median support response time is under an hour.
No. Aria is our AI support assistant. It answers platform and AML questions, and it can hand you over to our team when you want to talk to a person.
Yes. Phone, chat and email support from our team in Australia is included on every plan.
Yes. Set-up takes about 20 minutes on a call with a real person. We don’t move old records across. New deals go through AML Assured from the day you switch.
Anyone, customer or not. It’s a free WhatsApp channel with announcements only, so you get the updates without any group chatter, and your phone number isn’t shown to other followers.
It’s for existing customers. Invite an agency from the Referrals page in the platform. When they complete their first paid subscription, you get a one-time credit of free KYC checks: 5 for Compliance Lite, 10 for Essentials, 15 for Professional, 20 for Business and 25 for Enterprise.
See what support should feel like, in a 10-minute demo.
Join 2,000+ property professionals already using AML Assured.